After Care Team
The Aftercare team work closely with writers and customers to deal with amendment requests, upgrades and additional work requests. We are qualified in various subjects and between us we can often help with understanding anything in the work or pointing out where certain aspects of instructions have been incorporated. In this sense, we provide an extra element of educational value for the customer. We also handle any complaints that cannot be handled with revisions to the work and so any requests for refunds for unsuccessfully completed orders are handled by us on a case manager basis.

David
Aftercare Manager

Emily
Training Manager

Esther
Aftercare Team Member

Ed
Aftercare Team Member

Alex
Aftercare Team Member